Modernizing IT with Digital Workflows & Agentic AI using ServiceNow

The ServiceNow Developer Meetup in Hyderabad brought together a passionate community of developers, architects, consultants, and platform enthusiasts for a full-day deep-dive into the future of digital workflows. Hosted in the MOURI Tech premises, the event created an immersive environment for exploring how ServiceNow, GenAI, and Agentic AI are transforming enterprise operations.

This year’s theme ‘ServiceNow x AI: Building Intelligent, Scalable, Future-Ready Digital Enterprises’ set the stage for conversations around autonomous workflows, AI-augmented development, and the next generation of enterprise IT solutions.

Keynote Sessions & Speakers

Exploring Agentic AI and Now Assist Skills
Inspiring Sessions by ServiceNow MVPs

Naresh Kumar Chandurkar

Sr. Manager
ESM – ServiceNow

MOURI Tech

Arpitha Katikaneni

Technical Architect
ESM – ServiceNow

MOURI Tech

Rohila Voona

Senior ServiceNow Developer

Tech Mahindra

Shyamkumar V.

Senior Technical Consultant, CGI,

MOURI Tech

Sumanth Dosapati

ServiceNow Principal Consultant Daimler Truck Innovation Center, India

(DTICI)

Chandbasha SK

Associate Technical Consultant, Kaptius

ServiceNow Developer Meetup: Important Takeaways

The meetup united ServiceNow practitioners, platform engineers, architects, and enterprise IT leaders to understand emerging capabilities, best practices, and AI-driven workflow modernization.

Future-Ready Platform Intelligence

Experts demonstrated how S/4HANA + AI accelerates migration, improves quality, and enhances business value.

Deep-Dive Technical Sessions

Hands-on discussions explored Now Assist Skills, AI workflow orchestration, automation patterns, and scalable ServiceNow customization approaches.

Real-World Use Cases

Demonstrations featured intelligent service operations, modernized ITSM/ITOM workflows, and AI-powered enhancements to digital enterprise processes.

Developer Community Engagement

The event fostered active networking, idea sharing, and collaboration between developers, architects, consultants, and technology leaders.

Next-Gen Workflow Vision

Attendees gained clarity on ServiceNow’s evolving roadmap—bridging low-code, AI, automation, and experience-centric digital operations.

MOURI Tech: A Pioneering Force and Influential Leader in Telecom Order Management Implementation

MOURI Tech: Hack2Build 2023 Analytics Champion

SAP America conducted a hackathon: “Hack2Build Create Analytics Scenarios & Applications with SAP Analytics Cloud & SAP Datasphere” in September 2023. MOURI Tech distinguished itself as the Winner of this hackathon.

Build Smarter, Scalable, AI-Powered Digital Workflows with MOURI Tech

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